Valeria
Thu Sep 05 2024
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5 answers
1081
Why did Citi Bike charge me twice?
Hello, I'm reaching out because I've recently noticed that Citi Bike has charged me twice for a single ride. Could you please explain why this might have happened? I've always been a loyal user of your service and have never experienced this issue before. Is there a known issue with the system or is there a specific reason why I was charged twice? I'd appreciate any insight you can provide to help resolve this matter. Thank you.
